At www.profser.gr, we are committed to protecting your privacy and ensuring the security of your personal information.
Introduction
With this Policy, the company with the name "KARAMBELAS G - TZORVAS I I.K.E." with the distinctive title "Professional Services Integrated Networking and Power Solutions" (hereinafter the "Company") which is based in Melissia Attica, 18 Nafpaktou Street, P.O. 15127, tel. 2108012207 and 2152157658, e-mail address info@profser.gr, determines and communicates the conditions under which, acting as the law defines as a "Processing Officer", it collects, stores, uses and generally processes your personal data , when you visit, register or use its Website (the “Website”).
This Privacy Policy also describes the terms and conditions observed by the Company for the protection of your personal data as Users of the Website. This Policy includes the rules, based on which we proceed with any collection and processing of your personal data, your rights regarding your personal data, as well as the ways in which you can communicate with us. This Protection Policy is in accordance with the conditions deriving from Regulation (EU) 679/2016 and any other relevant applicable legislation.
For your questions regarding this Privacy Policy, but also any issue related to the processing of your data and the exercise of your rights, you can contact the Data Protection Officer (DPO) of the Company at Melissia Attica, 18 Nafpaktos Street , T.K. 15127 or to the email address info@profser.gr.
What is considered personal data?
The term "personal data" refers to information of natural persons, such as name, postal address, e-mail address, contact telephone number, etc., which identify or can identify you.
What is personal data processing?
Any act or series of acts carried out with or without the use of automated means, on personal data or sets of personal data, such as collection, registration, organization, structuring, storage, adaptation or alteration, retrieval , information retrieval, use, disclosure by transmission, dissemination or any other form of disposal, association or combination, restriction, deletion or destruction.
Object
When you make a product purchase, receive the services we offer or communicate with us and/or our partners, it is necessary for us to process your personal data, to carry out your transactions. However, providing certain information may be optional.
If you refuse to provide the information marked as mandatory on the Website, it will be impossible to achieve the main purpose of collecting the specific data and it may, for example, make it impossible for the Company to fulfill the sales contract or provide the other services.
The provision of additional data to the Company, beyond those marked as mandatory, is optional and does not have consequences regarding the main purposes of data collection, but their provision serves to optimize the quality of the services provided.
When processing your data we comply with applicable law and, in addition, we take into account your opinion and wishes, so that we understand your expectations and ensure that they are reflected in our business decisions. In this context, we respect the privacy and confidentiality of your personal data and are committed to protecting it.
This Policy applies only to the Website. Users should note that our Website may contain links to other websites, however our Company bears no responsibility for the data protection practices and conditions or the content of said websites.
Information we collect
The Company may collect data concerning you, such as indicative data for your registration in our services or for the execution of the order in the context of the purchase of a product. Specifically, the Company collects the following categories of data about you:
Personal information
Information You Submit Yourself When You Register on Our Site and Create an Account, Place an Order, or Contact Us Registration information may include, for example, your name, email address, company name, and telephone number.
Transaction data
We may collect information about the products you purchase and the transactions you make, such as indicative identification and contact information, which is necessary to complete the transaction and deliver the product.
Statistics
Data we collect through tools such as cookies. These technologies may be used to collect and store information about your use of the Company's services, such as the pages you have visited. For more information, see the Cookies Policy.
How we use your information
We use the personal data we collect from and about you for the following purposes:
- To communicate with you about your account, orders, etc.
- To provide optimal service and respond to your requests.
- To improve our processes (both online and offline).
- For statistical purposes, in order to improve your overall experience and functionality of the Site, as well as to enhance your security.
- For purposes of compliance with applicable legislation and requests from competent authorities.
- To protect the Company's rights, including where the Company believes in good faith that such processing is necessary to: (i) protect, enforce or defend its legal rights, (ii) protect the security, privacy and user safety, (iii) the protection of the Company, as well as other involved third parties, such as the Company's suppliers, from fraud or for risk management purposes.
Information sharing
We may share your information with third parties in the following circumstances only:
a. With service providers who help us operate the Website and provide our services, such as payment processors.
b. In response to a legal request or to protect our rights, property or safety or the rights, property or safety of our partners to any administrative, judicial or public authority to which there is a relevant obligation to disclose the above data.
We do NOT share your personal data with third parties for marketing and promotional purposes.
Data Security
In order to ensure the correct use and integrity of your personal data and to prevent unauthorized or accidental access, processing, deletion, alteration or other use thereof, we implement appropriate internal policies, while taking all appropriate organizational, technical, physical, electronic and procedural security measures, as well as technological standards, in accordance with applicable laws and regulations.
The processing of your personal data is carried out exclusively by authorized personnel or partners of the Company for this purpose, who are bound by strict obligations to maintain their confidentiality. However, no method of transmission over the Internet or electronic storage is 100% secure and we cannot guarantee absolute security.
Third party links
The Website may contain links to third-party websites or services that are not owned or controlled by www.profser.gr. We are not responsible for the privacy practices or content of these third-party sites.
Your rights
Under applicable law, you may exercise the following rights, provided the necessary conditions are met:
Right of Access
You have the right to request access to and receive a copy of your personal data that we hold about you and to check that we are processing it lawfully.
Right of Correction
You have the right to request the correction of incomplete or inaccurate data if you find that there is an error in your data by making a request. We may need to verify the accuracy of new data you provide to us.
Right to Erasure/ Right to be Forgotten
You have the right to request the deletion of your personal data, as long as there is no valid reason for continuing the processing. It is noted, however, that this right may in some cases not be possible for specific reasons provided for in the law and which will be communicated to you at the time of submitting or processing their request.
Right of Portability (Transmission)
You have the right to request to receive the data you have provided in readable form or to ask us to transmit it to another controller.
Right to Restriction of Processing
You have the right to request the restriction of the processing of your personal data, in cases where you wish to re-determine the accuracy of your personal data or when you have objections to the use of your personal data, however the Company may have a legitimate interest in maintaining them.
Right to Object and Withdraw Consent
You have the right to object to certain types of processing (eg direct marketing) and we will stop processing your data unless there are other compelling and legitimate reasons that override your right. The withdrawal of your consent does not affect the lawfulness of the processing that took place before the declaration of withdrawal. If you withdraw your consent, we may not be able to provide you with certain products or services.
If you wish to exercise your above rights, please contact us in writing at 18 Nafpaktos Street, P.O. 15127, Melissia or via email at info@profser.gr.
Your request will be answered within 30 days from the date of receipt of the request. The above deadline can be extended up to two months, depending on the complexity or volume of the requests.
We must inform you that, although submitting your request is free of charge, a reasonable fee may be imposed in the event that a request is manifestly unfounded, excessive or repetitive.
Finally, you are aware that our Company has the right not to accept any of your requests, if the conditions defined by the General Code of Personal Data are not met or are not sufficiently presumed. In this case, as in all your requests, we will respond in writing according to the above.
Your obligations
By using the Website as well as when providing your personal data upon consent, you acknowledge that you have the obligation to declare the real, accurate and complete information requested by our Company. Furthermore, you must notify the Company of any changes to this information in order to keep it up-to-date and accurate.
By using the Website you certify that you are over sixteen (16) years of age. If you are under sixteen (16) years of age, you have the obligation to refrain from any use of the Website as well as from any provision of your personal data without the approval of the person exercising your parental care. If you do not comply with the above obligations, you must notify our Company immediately.
In any case, by using the Website you acknowledge that the Company is not responsible for your breach of the above obligations to the extent that it is unable, even if it makes reasonable efforts, to verify your age or consent of your parent. We may update this Privacy Policy at any time without prior notice. The revised version will be effective from the date of its publication on the Website
Revision of this Policy
We reserve the right to revise this Policy at any time without notice. The revised Policy is effective upon posting on our Website
By using www.profser.gr, you consent to the collection, use and processing of your information as described in this Privacy Policy.
If you have any questions regarding the legislation on personal data or if you believe that your rights are being violated, you can contact the Personal Data Protection Authority, 1 Kifisias St., Athens 11523, tel. 2106475600 or online at www.dpa. Gr.
Last update: 01/ 04/ 2024